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Customer ServiceFor additional information or to place an order, our Customer Service Department can be reached Monday through Friday, 8:00 a.m. - 5:00 p.m., Eastern Standard Time (EST), or e-mail us at service@carsonindustries.com If you are a current retailer, please have your customer number available so we can serve you better. |
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Minimum Order$250.00 Opening Order, $100.00 Reorder. A $5.00 service charge will be added for any reorder under $100.00 |
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Payment TermsNet 30, upon credit approval. Requires name and telephone number of bank and four trade references. COD, VISA or MasterCard also accepted. A 1.5% monthly finance charge applies to past due accounts. A $25.00 service charge will be applied to all returned checks. |
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ShippingFOB Yatesboro, PA 16263 We gaurantee that your freight costs will not exceed 15% of your original order value within the US. We ship via Federal Express Ground or UPS Ground within the 48 contiguous states, unless otherwise specified. Shipments to Alaska and Hawaii will be shipped via U.S. Parcel Post, unless otherwise specified. |
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Return PolicyAuthorization to return products must be obtained from our Customer Service Department at 800.888.1918. All claims must be reported within 30 days from receipt of order. All returned product must be in its original packaging. |
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ClaimsCarson is not responsible for merchandise damaged in transit. The common carrier assumes all responsiblity for safe delivery of the merchandise and all claims must be filed directly with the common carrier within 15 days from receipt of goods. Fed Ex and UPS - Carson will initiate the claim provided you have notified us within seven (7) days of receipt of merchandise. Important: Retain items and the interior and exterior packing cartons. Fed Ex and UPS will automatically cancel your claim if original packaging is not available for the inspector to examine. |
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| CARSON HOME ACCENTS
189 Foreman Road email: service@carsonindustries.com |
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HOW TO ORDER / ADVERTISING
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189 Foreman Road Freeport Pennsylvania 16229
Toll Free 800.888.1918 Facsimile 724.295.4033 Contact us: service@carsonindustries.com |